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Admissions Inquiry
Admissions are accepted 24-hours a day 7 days a week, including holidays. Please come tour our facility in person and see the difference our staff strive to make daily in the lives of our residents.
We are committed to ensuring you receive all of your healthcare benefits and we explore every financial option.
We accept* the following insurance options:
- Medicare
- Medicaid
- Private Funding
- Medicare Replacement Plans
- Insurance/Managed Care Plans
*Please note that pre-authorizations are not a guarantee of payment and only your insurance carrier is able to make such determinations.
Visitation
To ensure the safety of our residents and staff, our facility follows federal, state and local guidelines relating to visitation.
Visiting Hours
Based on the daily activities and needs for our residents, recommended visiting hours are 8:00 a.m. until 9:00 p.m.
Careers
We believe in the power of compassion and dedication. Whether you’re providing care as a nurse, creating engaging activities for our residents, assisting with rehabilitation, assuring compliance with regulations, or delivering seamless support in administrative, maintenance, and other supporting areas, these roles are a lifeline to those we serve.
- Visit the Careers page for current job openings or to join our talent network.
- Equal Opportunity Employer. M/F/Vets/Disabled. Drug-free/Smoke-free work environment.
Frequently Asked Questions
What is my payment responsibility?
You may be responsible for paying a deductible for any services provided during your hospital stay. Deductible amounts vary based on the insurance plan.
Once the deductible is met, the insurance provider may also designate a co-payment amount you will be responsible to pay. For example, on a $6,000 bill, your deductible might be $1,400, so you would have to pay the first $1,400. This leaves a balance of $4,600, of which your co-payment might be 20 percent. This means you would have to pay an additional $920 (20 percent) before your insurance would cover the rest of the cost.
Who bills my insurance company?
We will bill both your primary and secondary (if applicable) insurance providers. It is important that you verify the insurance information we have on file at the time of admission so we can ensure timely and proper processing of your insurance payment.
How will I know how much I owe?
You will receive an explanation of benefits (EOB) notice from your insurance provider. The EOB details the amount the insurance provider has paid, including any deductible or co-payment. Please review the EOB carefully and call your insurance provider or our billing office if you have questions. You will also receive a monthly billing statement from the hospital detailing the amount not covered by your insurance provider that is due to the hospital.
Will I receive other bills?
In addition to the bill you receive from the hospital, you may receive bills from other physicians or specialists who cared for you during your hospital stay. Please contact their offices directly if you have questions concerning their bills.
What if I have questions or need help paying my bill?
Help Us Spread Joy!
Volunteering & Donations
Want to give back to your community while bringing joy to our residents? Our residents need caring individuals like yourself in their lives. With health and safety in mind, we are happy to welcome individual volunteers, community groups, student organizations, and area businesses, to share their talents, skills, and interests with our residents.
For more information about bringing joy to our staff and residents, please contact our facility and ask to be connected to our activity’s department.
Planned admissions are accepted
24 hours a day, 7 days a week, including holidays.
Admissions
Call us today to set up a tour
702-794-0100
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